TESTIMONIALS

See what our customers have to say about us

"I was shopping in your store earlier this week, Sasha was assisting me and I was very impressed with her customer service. I wanted you to know that she made all the difference in my purchasing experience. She has excellent communication and sales skills. From the moment of hello, she was a great listener and responded quickly to my needs. Sasha was compassionate, direct, and very efficient."

- T.N., Austin TX

"The sales person was incredibly knowledgeable and able to answer all my questions very quickly with insights I'd not have found just looking online or on my own."

- Phyllis Stephenson, Cypress TX 

- W. E. "Buddy" Binyon, Dallas TX

"As I was leaving the store, I told my rep, Julee Genaro, that this was the best experience I have had in dealing with vendors for my new house. Everyone was friendly and helpful. Julee is a superb representative and very, very knowledgeable on the products."

- Patti Tips, Montgomery TX

"Our salesperson Jeremy was very helpful and answered all our questions. We went in set to buy Wolf or Viking he did all the pricing and research for us on those. But when those were unable to fit exactly what we needed, it was no problem for him to switch to Thermador, which we did purchase."

- Linda Davila, San Antonio TX

"My Sales person was amazing, he did all research for me. On wolf and GE Monogram. He did not try to over sell Wolf, I told hom I was going to live in this house for 3-5years he suggested that I go with GE Mono. Excellent layout of equipment and prices. Excellent follow up!! Super prompt!"

- Neil Scheckter, Fort Worth TX

"What a pleasure it was to work with such great people. We went to many other places in our quest to find someone to work with on our kitchen project. Factory Builders was the last place we stopped at ready to give up for the day. From the moment we walked in, we were greated kindly at the front desk. We were then introduced to Mona. She spent a lot of time with us looking at appliance options to help us find the best fit for us. After we decided on appliances, Mona introduced us to another part of the great team, Michelle. She helped us decide on the best cabinets for us, referred the granite guy, cabinet maker and cabinet installer.  The people we were referred to were also "top of the line" when it came to customer service.  Again, thank you so much for everything you did.  We will definitely refer you and your company in the future."

 - Patrick Dubose & Jan Britain, San Antonio TX

"Mark, just wanted to say 'Thank You' for your great service. Our GE Monogram cooktop was installed yesterday and not only does it look beautiful but it works great too! Needless to say, we are very happy! Thanks again."

-Rosemary, Dallas TX